How Our Clients See Us

Author : amassenburg4  (posted on StartUpLift.com)

Feedback: 1) Visit http://www.casefox.com/. What is your initial impression of what you see? Are you immediately drawn to click any of the buttons? Why or why not?
I like the colors.  Professional selection.  The page layout is very user friendly and easy to read.  The buttons & tabs are attractive and the information makes me want to find out more.
 2) Create a free account. Was the process straightforward?
The process to create an account was very easy and straightforward.  No problems.
 3) Are you encouraged to sign up for a free trial/free account? If not, why?
Yes, I will be using the free account for my business.
4) How do you think the site compares to other similar sites/competitors like bill4time.com and freshbooks.com?
I think that casefox is equally comparable to the other two competitors.  The pricing is more affordable and offers the same service as the others.
 5) Please share any additional feedback/comments you may have.
Great site.  I will be using the service!

Entering Time and Expense in CaseFox

1. To enter an hourly billing item, enter the time (either hours/minutes or tenth hours format) in the provided boxes. System will automatically calculate the amount based on your hourly rates. (by the way, you can set different hourly rates for different cases. Click on the “Grant Access/Set Rates” tab, select a user, an “Edit” link will appear next to the hourly fee amount. If you don’t set a different hourly rate for a user, the user’s global hourly rates will be used automatically. 

2. To enter a flat fee item, simply enter the amount in “Total Cost” box and don’t enter anything in the “time” boxes. (this item will displayed as a “Flat” fee item on the invoice. Do not check the “expense” checkbox. 

3. To enter an expense, click on the expense checkbox (and leave Billable checked). Enter number of units in the box shown and then enter the total cost in the “Total Cost” box. For example, if you want to enter charges for 10 copies @ .20c/copy, enter “10” in the “Units” box and then enter “2” in the total cost box. This item will be shown as an expense in the invoice.

Tips:

1. When entering expenses, make sure to also check [ ] Billable checkbox if you intend the entered expense to be included in an invoice. If you don’t check the Billable checkbox, the note will not be presented for invoicing. 
2. Click on “Cases” tab, select a case in the left panel bar. Then scroll down to the bottom on the rightside note listing. If you see an amount in “Non-Billable” category, you should review your time/expense entries. You may have not checked [ ] Billable checkbox in one or more notes. Of course, it is ok if you intentionally unchecked the Billable checkbox. 
3. For entering expenses, Select [ ] Expense checkbox and notice a slightly changed screen. in “Units” box, enter number of units (enter 1, if this is a flat expense, such as Court Filing Fees). For example, to enter 10 copies @.15/copy, enter “10” in “Units” box and then enter “1.50” in “Total Cost” box. 
4. If you have already created an invoice, you can delete it, edit the note(s) and then generate the invoice again.

Setting Different Hourly Rates For Different Cases

Click on “Cases (Projects)” tab on the top of the page. In the left panel, select a desired case. On the right side panel, click on “Grant Access/Set Rates” tab. On the screen, check the checkbox in front of a staff name. An “Edit” link will appear. Click on that link to enter a new rate. Click Update. This process will do two things, first, if the selected staff is not an administrator, the selected staff will now have access to this case (administrators have access to all cases automatically). Second, a new hourly rate (only for this case) for the selected staff will be set.

Please visit Getting Started with CaseFox for other helpful tips.


Generating Invoices For All Clients With One Click

You and your people (including contract staff) can enter time and expenses in CaseFox as you work on projects/cases.  At a month-end (or whenever you so desire), just click one button and all your invoices will be automatically generated. That is, less than a minute to generate all your invoices. 

http://www.casefox.com/web/automatic-invoice-generation.html

Import Your Client List into CaseFox

CaseFox Timekeeping and Billing Software supports importing clients via a CSV file. You may export your client list from another system and follow the instructions for importing the client list into your CaseFox account.

CaseFox User Roles Explained

CaseFox User Roles:

http://www.casefox.com/web/userroles.html

Here is a brief guide to get started with CaseFox:

http://www.casefox.com/web/gettingstarted.html

Register for free and explore the power and simplicity of CaseFox.

To sync CaseFox tasks to your gMail account:
1. Login to CaseFox
2. Click on “Settings” on the upper right corner
3. Click on “Google Settings”
4. Click on “To synchronize your task with google task click here”
To see tasks created in CaseFox in gMail, click on the icon in red oval and select “CaseFoxTaskList”

To sync CaseFox tasks to your gMail account:

1. Login to CaseFox

2. Click on “Settings” on the upper right corner

3. Click on “Google Settings”

4. Click on “To synchronize your task with google task click here

To see tasks created in CaseFox in gMail, click on the icon in red oval and select “CaseFoxTaskList”

Recent CaseFox Reviews

http://www.killerstartups.com/Web-App-Tools/casefox-com-time-tracking-for-lawyers

http://blog.technolawyer.com/2012/04/casefox.html

http://feedmyapp.com/review/simple-cost-effective-time-tracking/

http://advocatesstudio.com/2012/02/27/casefox-low-cost-time-tracking-billing-trust-accounting/

http://instantpracticebuilder.com/blog/#543c7

http://wwwhatsnew.com/2012/03/03/casefox-completa-herramienta-de-seguimiento-de-tiempo-y-facturacion/

http://www.listio.com/web20/app/CaseFox-1/

http://www.dlnnews.com/editorial/3196

http://baixaki.com.br/download/casefox.htm

http://webapprater.com/reviews/casefox.com-transparent-billing-and-time-tracking-system.html

http://www.expensefree.com/free-online-legal-time-tracking-and-billing/

http://www.appappeal.com/app/casefox/

http://startuptunes.com/2012/05/12/casefox-effortlessly-handle-tracking-billing-accounting/

Tracking time but creating invoices without the tracked time

CaseFox is flexible to accommodate different invoicing scenarios.  Suppose if you want to track time (and expenses) for your internal use but want to invoice your client a lump sum amount, you can create “non-billable” notes (simply uncheck “billable” checkbox on notes) for time tracking purpose and finally when you are ready to invoice your client, create one “billable” note (and in stead of entering time, enter the cost directly).  This way, the invoice will include only this one note.

Negative amounts may be entered in notes to show received payments or special discounts.  If there are some special fix value taxes/fees, those may also be entered into invoices via notes (just create a billable note for that amount and enter description).

Perfect Time Tracking and Billing Solution for Virtual Firms

CaseFox Time and Billing Software is a perfect time tracking and time based billing system for virtual firms that hire independent contractors and/or contract attorneys that are located at different locations.  CaseFox is a multi-user system with role management to enable you to control what your contract attorneys can see when they log onto your CaseFox account.  Users with the role “Contract Attorney” can only enter their time and expense data to selected cases (you grant access to what cases are available to them).  Other than their own time tracking data, users with Contract Attorney role don’t see any other data.  Only admin users have full access to all data.  Users with “Staff User” role can see more data (based on what cases you want them to see) but not all.  Trust Accounting is reserved only for admin users.

Getting Started With CaseFox

Download PDF,visit Getting Started or watch a short video. Please feel free to send us an email ( service@casefox.com) for further instructions, questions or help. Our response time to customer emails in typically less than an hour.

How to add your first case in CaseFox

Step 1:

Click on Add Client link (under Client tab) and fill in required fields.  Note that “Law Firm ID” is a unique identification of your firm in your client’s systems.  This field is required if this client requires LEDES format invoices.  Save.  The client should now be listed on the left hand side bar.

Step 2:

Now click on “Add Case” link on the right hand side tabbed area.  Fill in required information.  If you have not created a staff user (when you signed up, you created the firm’s admin user), please click on Add Staff in Add Case screen and entered required information. Save.  Case should now be listed under Cases tab.  You should also have the staff listed under Staff tab.

Step 3:

You are all set to start recording time, expenses, notes, etc. and generate invoices for the just created client/case.  To add time, expense or note, click on Add Note link .  You have an option to enter private notes in every note.  The private notes are for your eyes only.  These notes will not be printed on invoices.  On the contrary, the text entered in the “Note” box will automatically be used as a line item text in an invoice (if the note is marked billable). Non-billable notes will not be added to invoices.  Other stuff on the Add Note screen should be straight forward.
OTHER STUFF

You may click on “Settings” on the upper right hand corner and upload your firm’s logo.  The logo will be added to your invoices.  Invoices can be emailed directly to clients from CaseFox.com (Clients will see emails coming from your firm).  You may also download PDF invoices and email them yourself, if you like.  After you create an invoice, the invoice will be listed under  the invoice tab.  If you click on the invoice tab from Client tab, all invoices for the selected clients will be displayed.  Alternatively, you may go to Invoice tab from Case tab to view invoices for the selected case only.  You may also record payments against invoices (multiple payments ok). 

Entering Time and Generating Invoices

Thanks for signing up for CaseFox (Legal Time and Billing Software for Lawyers).  This post will describe how to enter time and generate invoices.

1. By now, you should have added at least one client, one case associated with the is client and at least one staff user (the first one is created automatically).  The process of doing all these above task is self-explanatory after logging in to CaseFox.

2. Select a case and on the right hand side pane, click on “Add Note” link.

3. Select the staff user on the top of the “Add Note” screen. (Create a few blank notes - add “for later use” in the note text - to enter general notes about the case as and when a need arises so that the case informational notes remain on the top of the list. Uncheck the “billable” check box to prevent these notes from going into invoices. Later on, edit one of these notes to enter case specific general information. ).  Select date/time and enter hour/min.  Amount will be automatically calculated based on the hourly rates of the selected user.  Alternatively, you can also enter an amount in the amount box (if you are entering an expense - same process as entering time - you will need to enter the amount in the amount box instead of entering hour/min.

4. Check “Billable” if this note needs to be included in an invoice.

5. Check “Expense” if this is an expense.

6. Enter a note text.  The text in this box will be used as a line item text in an invoice (to be created later).

7. Optionally, you may enter a private note in the private note box.  This text is for your eyes only.  This text would help you recollect case events later on.

8. You may also enter a document url or local drive file path.

9. If this client requires invoices in LEDES format (rare), enter UTBMS task and activity codes.

10. Save.  The note should be listed in the list below.

11. After entering one or more notes, you may generate an invoice.

12. To generate an invoice, click on the invoice tab either when the client or the case is selected in the left hand side bar.

13. Click on “Create Invoice” link. Prior to generating invoices, you may click on the Settings tab on the upper right corner (after logging into CaseFox) and use the upload logo link to upload your firm’s logo.

14. A pop-up will come up.  Click on the add Notes to Invoice link. Another pop-up will come up.  Select one or more notes (or select all) to be included in the invoice.

15. You may enter public and private notes.  

16. Click “Generate” at the right hand bottom of the pop-up to generate the invoice.  

17. The newly generated invoice will be displayed in the Invoice tab.  You may view, email or download PDF using the icons displayed against the invoice.  An invoice may be deleted (see a delete icon on the very right in the line) and re-generated using the same steps (as listed above).  However, once a payment is recorded against an invoice, the invoice cannot be deleted.  Therefore, after generating an invoice, please download the pdf and check if everything is ok with the invoice, before sending the invoice to the client and recording a payment.  

18. The Email Invoice icon will change after the invoice is emailed to the client.

19. Use the payment icon (in front of the invoice in the list) to record payments from the client.  Multiple partial payments may be recorded.  

Please feel free to send an email to service@casefox.com should you have questions or need further help.

Ethics in Billing

Some attorneys, specially the ones who have no paralegals and/or secretaries, tend to bill every task at their own attorney billable rates.  For example, “Going to court for filing the motion     1 hr @ 300/hr.”   The rationale being that the attorney does not employ anybody else and the attorney actually went to the court to file the motion. This may not be the best example but such practices are prevalent.  There are ethical issues with this type of billing practices.  These delegable tasks requires no particular skills and can be performed by just about anybody.  

Solo attorneys that do not employ support staff should include billable rates of secretaries, support staff and paralegals in their fee agreements anyway and bill their clients based on the characteristics/nature of individual tasks rather than who performed these tasks.  Attorney billable rates should be applied only when the task in question requires legal skills of the attorney.

Now some self-serving advertising. CaseFox (Legal Time and Billing Software for Lawyers) can help you manage your case management and billing.  Please visit CaseFox for more details.